You shall be entitled to a refund only under the following circumstances: (a) in the event of the product being damaged during shipping; or (b) an error that is directly attributable to us has occurred during the purchase of such product; or (c) in the event of cancelation after a purchase, or change in the terms of service, including, but not limited to, change in the prices or the availability of the product. Please refer to our refund policy for details.